Noticeboard

Our email address – BBCCG.kmp@nhs.net - This email can be used for administrative requests only, eg. repeat medication requests, sick note requests or any information that has been requested by your GP. If you have a clinical enquiry or an urgent clinical problem, you must call the surgery and not leave an email as this will not be monitored.


The practice has 21% sign up of online services have you signed up yet?


TIME TO LEARN DATES 2020

3RD MARCH
7TH APRIL
5TH MAY
2ND JUNE
7TH JULY
8TH SEPTEMBER
6TH OCTOBER
3RD NOVEMBER
1ST DECEMBER

Comments & Complaints

stethoscope2We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager and she will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.

We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

Ombudsman Services

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.

 
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