Primary Care Networks (PCN) Knares Medical Practice is working together with practices in West Basildon PCN to improve patients quality of care.

Primary care networks were introduced in January 2019, which gave the opportunity for GP practices to join networks each with between 30,000 and 50,000 patients.

The Knares Medical Practice is in West Basildon PCN (WBPCN) made up of five practices in Basildon with a population of approximately 50,000 patients.

ln order to support Practices, Additional Roles Reimbursement Scheme (ARRS) was established, to provide a multi-disciplinary teams to provide more integrated health and social care services locally. The patients are able to benefit from the following roles of healthcare providers-

Clinical Pharmacist, Pharmacy Technician, Social Prescribing Link Worker, Health and Wellbeing Coach, Care Coordinator, Physician Associate, First Contact Physiotherapist, Dietician, Podiatrist, Occupational Therapist, Trainee Nursing Associate, Paramedics, Advanced Practitioner and Advanced Mental Health Practitioner.

With these additional workforce, The Knares Medical Practice will be able to book patients onto those additional roles, to enable the GPs and and Nurses to devote more time to other quality of services framework.

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For NEW Registration to register with a GP you can download a GMS1 registration form required for this on and bring or send to the surgery.

The practice has 21% sign up of online services have you signed up yet?


Mrs Cecilia Macaulay, B.Sc (Hons),M.Ed. (f)

Business Manager

Finance Lead. Link with neighbourhood practices. Senior QOF Administrator. Leading not our patients requests for services (eg minor surgery etc) and private patients consultations. Audits. Primary Care Network ((PCN) services. West Basildon PCN (WBPCN) practice lead.

Mrs Sravani Samavedam Tirumala (f)

Practice Manager.

B.Sc (Biotechnology), M.Sc (Biotechnology) Bangalore University, MBA Healthcare Management, Anglia Ruskin University UK.

PG Cert. In Healthcare Quality Improvement PG. Cert-Pursing.

Finance, Budgeting, payroll,Medicine Management, Clinical Support, PA to GPs, Assistant Business Support, Complaints Manager, Develops Polices and Protocols. Training and monitoring of the staff, CQC compliance Lead.

Ensuring smooth running of the day to day activities of the practice. Managing/supervising the diary (holidays, meetings changes etc.) forecasts and reporting, implementing policies, absence management, staff management, duties delegation and deputising. Premises and supply management. Maintains practice team motivation. Practice ambassador in various areas within and outside the practice , including in-house meetings, CQC, and emergency situations. Ensuring and watchful eyes on the QOF ( Quality Outcome Framework) is updated regularly by the clinical and non clinical professionals. And other supports which may arise and as may be determined by the Lead Practitioners and the Business Manager within a reasonable scope.

Wendy Baker (f)

QOF Administrator. Wendy deals with QOF which is maintaining patient healthcare and she will call patients daily to book necessary appointments.

Sue Gripton (f)

Part time receptionist and QOF administrator, calling patients for any necessary health check appointments.


Our receptionists are usually the first point of contact and are here to help you. They have a lot of information to hand and in most cases will be able to help with your enquiry, ensuring you see the most appropriate clinician. Nonetheless, it is your right to request to talk only to the doctor. Anything that is discussed with the receptionists or any other member of the team is treated in strict confidence. You have a right to be treated courteously, and our receptionists also have a right to be treated courteously by you. We can offer a degree of privacy at a separate reception booth (in a separate room) if your enquiry is sensitive. Please respect the privacy of other patients by standing well back from the reception desk until your turn.

The Knares reception team.

Ella Hanks

Leoni Dowman

Kathleen Coates

Tina Hutchinson

Lisa Lench

Sue Gripton

Kim Cauchi

Alina Tirsina

Mrs Amena Ashory
Tina Hutchinson (f)

Part time receptionist and registrant of patients onto the practice list. Maintain high standard of registration and keeping the practice list updated.

Lisa Lench (f)

Part time receptionist

Miss Alina Tirsina (f)
Miss Ella Hanks (f)
Ms Jackie Riley (f)
Mrs Kathleen Coates (f)
Miss Ria West (f)
Mr Vladimir Tirsina (m)


Kim Cauchi (f)

Practice Secretary and part time receptionist and administrator. Maintains high standard of system 1 diary and scanning. 

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